Friday, April 12, 2024
LG Business Solutions USA is revolutionizing the hospitality sector at the 2024 VRMA Spring Forum with the unveiling of their groundbreaking “Pro:Centric Stay™” TV management platform. Positioned as the world’s premier all-inclusive customizable television system for short-term rentals, this state-of-the-art technology promises an array of distinctive advantages and pioneering solutions. It aims to enhance guest satisfaction, reinforce brand identity and loyalty, optimize operational efficiency, and drive profitability.
As per Michael Kosla, Senior Vice President of LG Business Solutions USA, the Pro:Centric Stay integrated into LG hospitality TVs will stand as the sole commercial-grade solution empowering property managers, hosts, and owners to craft seamless guest experiences across vacation homes and short-term rental properties throughout the United States.
“LG’s Pro:Centric Stay will present an opportunity for property managers to provide branded welcome messages, create a customized digital guidebook, and offer their guests access to local TV stations and streaming services,” said Kosla.
Welcome screens on the LG Pro:Centric Stay platform offer tailored customization options, allowing for guest names, images, and videos, along with convenient on-screen buttons for quick access to popular streaming apps. The digital guidebook feature provides vital stay information, including property guidelines, safety instructions, onsite amenities, and local area details such as dining options, activities, events, and sightseeing opportunities. Property managers can leverage the platform to promote additional services like late check-outs, extended stays, mid-stay housekeeping, and re-bookings.
A standout feature of the LG Pro:Centric Stay platform is its seamless integration with Property Management Software (PMS), facilitating the Credentials Clear capability. This automatically logs guests out of all apps and wipes personal information upon checkout, eliminating the need for manual logout. Additionally, the platform streamlines management tasks by centralizing TV control, granting managers instant troubleshooting capabilities, and enabling content updates across single or multiple properties.
“What LG has created is long overdue and allows the vacation rental industry to provide hotel-type in-room guest experiences for the first time in a comprehensive and seamless fashion,” said Lino Maldonado, President of BeHome247 Technologies, a leading PMS vendor supported by LG Pro:Centric Stay. The platform will also support other leading PMS vendors at launch.
“LG rose to be a leading provider of hospitality TVs by innovating in-demand features and delivering flexible options to suit any need, which continues with the launch of our new Pro:Centric Stay models that deliver enhanced experiences and simple operations for guests,” Kosla added. “The benefits do not end with the guest; Pro:Centric Stay will also boost operational efficiency for managers by enabling the remote management of operation, usage status, and provided service items for all TVs across multiple properties.”
Wednesday, May 1, 2024
Wednesday, May 1, 2024
